Lore Frog - Privacy Policy (updated 27 Jan 2021)

Introduction

Lore Frog respects and is dedicated to ensuring your privacy & security.

Your privacy is important to us. This notice (privacy notice) applies to the personal information we collect from you when you use this site. This Privacy Policy applies to online/digital service lorefrog.com. This Privacy Policy explains: What personal information we collect on you, How we use that information, and What choices and rights you have as per the Data Protection Act 2018 & The General Data Protection Regulation 2018. Hereafter Lore Frog and our services available via lorefrog.com and all subdomains are collectively called "Services."

We take your privacy, and security seriously and at Lore Frog, ensuring possible propionate reasonable measure to ensure your data is managed safely and securely, as such we encourage you, please take a few moments to read this Privacy Policy. By accessing the Lore Frog App, you acknowledge that this Privacy Policy applies to only the Services.

For the purposes of this privacy notice, the data controller is Evan Payne with an address at PO Box 156 Lake Linden, MI, 49945, USA. We've also set out contact details towards the end of this notice.

Data Collection

We may collect and process the following information about you:

  • Information that you provide to us, for example, if you register to our service.
  • Information that we obtain or learn, such as information about the browser or device you use to access this site, how you use this site and the pages you visit, traffic and location data.

We may also ask you for information if you experience problems when using this site. We may also ask you to complete surveys for research purposes, although you don't have to respond to these.

If you create a Lore Frog account via the Lore Frog App or through third party sites (an "Account"), we collect certain information in the performance of contractual service that can be used to identify you, such as your name, age/birthdate, postal address, telephone number, email address. If you register for one of our memberships Subscription/Paid accounts to enable high service and features, the third party responsible for charging your reoccurring membership, may collect your credit card information, or bank account details, or other information that can be used to contact you or identify you as an individual (collectively, Personally Identifiable Information "PII").

If you create your account using your login credentials from a third-party site or service, we'll be able to access and collect your name and email address and other PII that your privacy settings on that third-party site or service permits us to access, but we don't receive or store passwords for those third-party sites and services. We cannot delete or change any PII that is stored on third party sites and services. If we have an existing relationship with you, and we can identify you from information obtained or provided by your use of the site, we may associate those sets of information, for example, to enable us to respond to a query you have submitted.

Your User profile/account creation

When you create an Account, we keep track of your Account user name and certain statistics regarding your own use of the Services, including but not limited to, the date you became an Account holder, the types of records you create and how long ago you last visited the App.

Any information or content that you share/publish by marking as "public" from the app, will be publicly accessible by users, as such we encourage you to review prior to sharing content. Lore Frog does not control, and is not responsible for, the use of any information or content that you have exposed to the public through your use of the Services. Please note Accounts can be created either by individuals or companies.

Why are we collecting your data?

We'll only use your information where we have your explicit consent or where we have another lawful reason for processing and using your data such as: In relations to our legal obligation or for the performance of the contract/service agreement. Unless we say otherwise below, we'll use your personal information on the basis that it's within our legitimate interests in operating the services and maintaining the site and providing you with site functionality and related services. We may use the information provided or obtained via this site to:

  • Carry out our obligations and deliver our services in the performance of contracts entered into between yourself and us.
  • Allow you to participate and/or interact in any interactive features of the site or service.
  • Notify you about changes to the site.
  • Detect and prevent misuse or abuse of this site or our services.
  • Undertake data analytics to learn more about how you and others interact with this site and with our advertising to improve or service offering.
  • Provide you with information, or services you have requested or which we feel may interest you, unless you tell us otherwise.

We also use the information provided to meet our compliance obligations and/or legal obligations, to comply with applicable laws and regulations and to share with regulators and other authorities that Lore Frog are subject to. We'll only do this on the basis that it's strictly needed to comply with a legal obligation which can include information disclosures to vested authorities as required by court order. It's in our legitimate interests and that of yours and others which this undertaken to prevent or detect unlawful acts.

How long we'll keep your information for.

We only store your data as per the Data Protection Act 2018 & The General Data Protection Regulation for as long as required. We will retain information in line with our data retention policy. For example, if you're a customer/user of our service, we'll normally keep for a maximum of 360 working days on the end of our relationship with you. We retain information to comply with legal or regulatory requirements or for our legitimate purposes, such as service delivery, responding to enquiries, and may sometimes need to keep it for a longer period; however, this will only be as required. If we don't need to retain it for as long as stated, we may delete, destroy or anonymise data sooner. Data is stored primarily for your convinience in order allow you to backup/save your work in case of error or unwanted action.

Control your data

As a platform we provide a service to enable you to develop content through our platform, you have control over this content. PPI data is tied to the account only, and is currently not publicly available.

If at any time you wish to remove your content from the App, or delete your entire account, please email us at hello@lorefrog.app (in the future, this functionality will be available from within the App itself)

Data Disclosure

In certain circumstances, the Data Protection Act 2018 allows personal data to be shared among public sector agencies without the consent of the data subject. State to which organisation and for what purposes data will be disclosed.

Data Security

We take reasonable measures as per Privacy By Design requirements and applicable laws to protect the information that we collect from you or about you (including your Personal Information) such as encrypting your data at rest, line and during transit,

The computers storing the information are kept in a secure environment with restricted physical access. We use secure firewalls and other measures to restrict electronic access which will be managed in accordance with the Payment Card Industry (PCI) practice.

What are your rights? (Data Subjects' rights)

As per the Data Protection Act 2018 and The General Data Protection Regulation 2018, all individuals who are the subject of personal data held by Lore Frog are entitled to:

  • Request access to your personal data known as Data Subject Access Request.
  • Request rectification or erasure of your personal data.
  • Request restriction of processing of your personal data where permissible
  • Object to the processing of your personal data.
  • Request withdrawal of consent, where consent is the lawful basis for processing.

You have the right to access your data, to obtain a copy of your data, to request their erasure or rectification and the right not to be subject to a purely automated decision without having your views taken into consideration. You also have the right to object to the processing, withdraw your consent and lodge a complaint with the Data Protection Office should you consider that this data processing violates the law.

You can exercise your rights by contacting us using by emailing hello@lorefrog.app using subject line "Data Subject Rights -*" and prefixing -* with the relevant rights you wish to exercise such as Data Subject access request (DSAR). We will respond within 72 hours to confirm receipt of your request and respond within one calendar month or up to three months if required extension for complex cases which will be handled as per the Applicable Data Protection law without undue delay. To handle your request as we will need to verify your identity as per recital 64 of GDPR, we may ask for additional data were required to verify you identify, however existing data will be leverage in the first instance. In such an event/situation where we are unable to verify your identify, we may refuse to process the subject request unless provided with additional information. Please note the improper filing of rights may result in your request not being processed efficiently and the applicable timeframes stated will not be applicable. You also have a right to complain to the data protection regulator in the country where you live or work.

Another website & Scope

The Lore Frog App contains links to other websites and/or services. This Privacy Policy does not apply to the practices of any companies or individuals that Lore Frog does not control, or any websites and/or services that you link to from the Lore Frog App. Lore Frog is not responsible for the content, privacy or security practices and policies of those companies, individuals, websites and/or services and any information that you provide on or to third-party companies, individuals, websites or services are subject to those parties' privacy policies. You should use caution and review the privacy policies of any websites that you visit from ours to learn more about their information practices.

All processing of personal data by Lore Frog will be done in compliance with the Data Protection Act 2018 (DPA 2018) / The General Data Protection Regulation 2018 (GDPR 2018).

Security of your data

Here at Lore Frog, we use a range of measures to keep your information safe and secure, which may include encryption and other forms of security. We require our staff and any third parties which carry out any work on our behalf to comply with appropriate compliance standards including obligations to protect any information and applying appropriate measures for the use and transfer of information.

Data Protection Office:

If you'd like further information on anything stated in this privacy notice, or to contact our Data Protection Officer (DPO), contact us at hello@lorefrog.app and mark in the subject 'for the attention of the DPO'.

Further information

This policy will be updated as and when required to reflect best practice in data management, security and control and to ensure compliance with any changes or amendments made to the Data Protection Act 2018 / The General Data Protection Regulation.

Got a question?

If you have questions about this Privacy Policy or our policies, please talk to us by email.